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Caught up with my mate who is now a manager at the TAB

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Ace77

Legend

Joined: Sep, 2008

Posts: 30979

Posted: Feb. 8, 2014 - 12:24 PM ET #51

Quote Originally Posted by rod_steel:

Been an account holder for years. Just sent you a PM.

Are you gonna go balls deep in the Auckland Nines fella

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Rostos

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Joined: Feb, 2009

Posts: 27785

Posted: Feb. 8, 2014 - 8:51 PM ET #52

Quote Originally Posted by rod_steel:

Been an account holder for years. Just sent you a PM.

Rod, I have tried about half a dozen times to send the PM back but for some reason it ain't working. I even tried on my work laptop, but that to isn't working.

Would you mind if I replied here? I wont mention any private details, just the generic type stuff.

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rod_steel

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Joined: Feb, 2005

Posts: 102561

Posted: Feb. 12, 2014 - 5:40 AM ET #53

Quote Originally Posted by Rostos:

Rod, I have tried about half a dozen times to send the PM back but for some reason it ain't working. I even tried on my work laptop, but that to isn't working.

Would you mind if I replied here? I wont mention any private details, just the generic type stuff.

I just sent you another PM

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rod_steel

Legend

Joined: Feb, 2005

Posts: 102561

Posted: Feb. 12, 2014 - 5:41 AM ET #54

Quote Originally Posted by Ace77:

Are you gonna go balls deep in the Auckland Nines fella

I prefer my balls just the way they are

I am flying out to Auckland tomorrow. Junket to watch the Nines

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norseman67

Captain

Joined: Mar, 2007

Posts: 7428

Posted: Feb. 13, 2014 - 3:52 AM ET #55

Had to share this one

https://www.youtube.com/watch?v=oi6y48YoGAo&feature=youtu.be

Anyway, the wife finished like 2nd or 3rd in some league pickem comp and because of it, got invited to the shooting and be in the commercial! Along with about 50 other people. Anyway, it just came out recently and after 5+ hours of shooting, she got edited AND photoshopped out, along with most everyone else

At the 0:35 mark, she was the 3rd person in the door with her Manly jersey on, and they only filmed the 2nd person in. The scene where Hindmarsh smashes a phone, the wife was sitting right next to him, along with about the 50 others in the room included in the scene.

EVERYONE Photoshopped out. And people think Hollywood is tough.

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Rostos

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Joined: Feb, 2009

Posts: 27785

Posted: Feb. 13, 2014 - 11:50 PM ET #56

Quote Originally Posted by rod_steel:

I just sent you another PM

Rod...I have 2 email addresses, work and private but both have my full name and details.

I have tried plenty of times to send a PM, on both private and work laptops and they aren't working. I also cannot post emiticons. I press it and it doesn't work. WTF is going on?

As I said, I can reply here and I will make it sound generic.

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rod_steel

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Joined: Feb, 2005

Posts: 102561

Posted: Feb. 14, 2014 - 4:42 PM ET #57

Ok mate go ahead and post here

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Ace77

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Joined: Sep, 2008

Posts: 30979

Posted: Feb. 17, 2014 - 6:56 AM ET #58

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Rostos

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Joined: Feb, 2009

Posts: 27785

Posted: Feb. 19, 2014 - 2:14 AM ET #59

Quote Originally Posted by rod_steel:

I just sent you another PM

Rod, I spoke my RM (via email) at the TAB.

You still get points over the phone, but not at the same rate as the internet. When I questioned him about bets being pulled up and hence having to go on the phone, it seems that he was telling it is a case of tough luck (losing points).

In terms of restricted accounts, he wanted me to give him a call but it sees like that it is client specific.

I don't doubt what you tell me is correct, but my question is, why don't you have an RM? You should direct it at him as your case is specific. Every case is different.

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rod_steel

Legend

Joined: Feb, 2005

Posts: 102561

Posted: Feb. 19, 2014 - 6:47 AM ET #60

Quote Originally Posted by Rostos:

Rod, I spoke my RM (via email) at the TAB.

You still get points over the phone, but not at the same rate as the internet. When I questioned him about bets being pulled up and hence having to go on the phone, it seems that he was telling it is a case of tough luck (losing points).

In terms of restricted accounts, he wanted me to give him a call but it sees like that it is client specific.

I don't doubt what you tell me is correct, but my question is, why don't you have an RM? You should direct it at him as your case is specific. Every case is different.

In terms of points, just to be clear did you tell him placing bets via a voice call NOT speech express does not accrue points? Speech express you do accrue points at the normal rate as if you would place bets over the internet/mobile phone.

I do have a RM and he is f*cking useless. He has basically said there is nothing he can do as this is directive made by their risk department. All he does is give me free tickets to sporting events, when it comes to account related matters concerning placing bets he is unhelpful. If I knew how I could escalate the matter I would do it myself. But several emails to the support team has fallen on deaf ears. However ultimately when it comes to these sort of matters there is little recourse for the punter because end of the day the book has the final say in terms of who they do or don't want betting with them.

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rod_steel

Legend

Joined: Feb, 2005

Posts: 102561

Posted: Feb. 19, 2014 - 7:01 AM ET #61

Thanks anyway for following up

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Hirschfelder

Veteran

Joined: Sep, 2010

Posts: 2542

Posted: Feb. 22, 2014 - 8:10 AM ET #62

Quote Originally Posted by rod_steel:

In terms of points, just to be clear did you tell him placing bets via a voice call NOT speech express does not accrue points? Speech express you do accrue points at the normal rate as if you would place bets over the internet/mobile phone.

I do have a RM and he is f*cking useless. He has basically said there is nothing he can do as this is directive made by their risk department. All he does is give me free tickets to sporting events, when it comes to account related matters concerning placing bets he is unhelpful. If I knew how I could escalate the matter I would do it myself. But several emails to the support team has fallen on deaf ears. However ultimately when it comes to these sort of matters there is little recourse for the punter because end of the day the book has the final say in terms of who they do or don't want betting with them.

send me a pm. I'll sort you out

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Caught up with my mate who is now a manager at the TAB

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