Posted:
#1
I have stayed at most of the Harrah's and a few MGM properties. When I go the rooms are always comped and I have never had any problems. Well, I received an offer from MGM Grand to stay for three nights in March so I decided to try them out. When I called to book it I was told it was only good for March 27th thru 31st. Furthermore, it was only for one night and I'd have to pay for longer stay. When I questioned this person why does the offer say three nights comped I was told it was "up to three nights and depending on the dates"... needless to say I think it's false advertising and rather bush league.
So for those of you in the know or have had similar experience, is this type of treatment limited only to certain class of customers they deem less worthy or is it part of their general practice?
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