Jackpot City Casino Review

Pros and cons

$1,000 match for NJ and PA players

Instant and fee-free deposits

Structured VIP program for high-rollers

Only available in NJ and PA

Limited customer support options

Relatively small selection of table games

Bonuses and promotions

Jackpot City Casino offers customers in New Jersey and Pennsylvania a unique welcome bonus plus a number of ongoing promotions.

Jackpot City Casino NJ welcome bonus

When you sign up for Jackpot City in New Jersey, you’re entitled to a 50% deposit match on your first deposit of between $10 and $1,000. This deposit must be made within seven days of opening your account, and the bonus funds will then be available for 30 days before expiring. You must satisfy the 30x wagering requirements on both your deposit and the bonus funds within this time.

Slots contribute 100% to the Jackpot City Casino NJ welcome bonus wagering requirements, but table games, video poker, and live dealer games do not contribute.

Jackpot City Casino PA welcome bonus

Pennsylvania-based players are entitled to a more generous welcome bonus at Jackpot City, with a 100% deposit match up to $1,000 available. You have seven days from creating your account to opt in, then make an initial deposit of $10 or more to qualify for the welcome bonus. Like the NJ offer, the minimum deposit is $10, and the bonus funds will be available for 30 days before expiring, but there are slightly higher wagering requirements of 25x.

You must satisfy these requirements on both your deposit and the bonus funds before you can cash out any winnings. Again, slots contribute 100% to the Jackpot City Casino PA welcome bonus wagering requirements, but table games, video poker, and live dealer games do not contribute.

? Casino	Jackpot City Casino	Caesars Casino	BetMGM Casino	FanDuel Casino	DraftKings Casino
? Welcome bonus	50% Match up to $1,000 (NJ) or 100% Match up to $1,000 (PA)	100% Match up to $2,500 + 2,500 Reward Credits	100% Match up to $1,000 + $25 Bonus or Deposit $10, Get $200 on the House (WV only)	Play $1, Get $100 in Casino Credit	Play $5, Get $50 Instantly in Casino Credits
? Promo code	No code required	COVERS2500	COVERS1000, COVERS2500 (WV)	Not required	Not required
? Wagering requirements	30x (NJ) or 25x (PA) (deposit + bonus)	15x on slots, 30x on video poker, 75x on other games (deposit + bonus)	15x	1x	1x
? Wagering period	30 days	7 days	14 days (7 days in WV)	7 days	7 days
? Minimum deposit	$10	$10	$10	$5	$5
? Available states	NJ, PA	MI, NJ, PA, WV	MI, NJ, PA, WV	CT, MI, NJ, PA, WV	CT, MI, NJ, PA, WV
?? Play Now	Play Now	Play Now	Play Now	Play Now	Play Now

 

Promotions

Jackpot City Casino doesn’t advertise its ongoing promotions clearly, but we know from playing at this site that weekly and monthly offers are occasionally available.

These include free spins drops and semi-regular reload bonuses, which top up your balance when you deposit on a specific day of the week. We also like the daily bonus wheel, which you can spin when you log into your account every day for potential rewards and prizes.

After creating an account at Jackpot City Casino, regularly check the promotions tab for the latest offers available in New Jersey and Pennsylvania. 

VIP and loyalty program

You can earn points via the Jackpot City Casino VIP program as you deposit and play. When you qualify, you will receive the help of a dedicated VIP account manager who will help resolve any issues you encounter without delay.

You can also qualify for expedited withdrawals, priority customer support, exclusive promotions, and bonuses personalized to your gameplay preferences. Some VIPs at Jackpot City also receive invitations to exclusive events and customized gifts and rewards, enhancing the overall gameplay experience. 

Banking

We found a decent selection of deposit and withdrawal methods available while writing our Jackpot City Casino review. In particular, we were impressed by the instant deposits and relatively quick payouts, as detailed below.

Deposit options

The minimum deposit amount supported at Jackpot City Casino in both New Jersey and Pennsylvania is $10 via all methods. Every deposit at Jackpot City is processed instantly and without fees, while the casino doesn’t stipulate a maximum deposit amount. Numerous deposit methods are supported, including debit/credit cards, e-wallets, and Apple Pay, as shown in the table below:

Deposit Method	Fee	Process Time
	Free	instant	$10
	Free	instant	$10
	Free	instant	$10
	Free	instant	$10
	Free	instant	$10
	Free	instant	$10
	Free	instant	$10

More Options

Fewer Options

Payout options

Like deposits, the minimum withdrawal from your account at Jackpot City Casino in the U.S. is $10. Again, no fees are attached to withdrawals, and most are processed within one to three days.

E-wallet withdrawals via PayPal and Skrill are the best options, as they’re processed instantly and should be in your account within a few hours. Notable withdrawal exceptions include Apple Pay and Play+, which are only available for deposits.

Below is an overview of the supported payout methods at Jackpot City:

Withdrawal Method	Fee	Process Time
	Free	3-6 Banking Days	$10
	Free	3-6 Banking Days	$10
	Free	Within 24 hours	$10
	Free	Within 24 hours	$10
	Free	3-6 Banking Days	$10

More Options

Fewer Options

Key features

Jackpot City has quickly become one of our favorite online casinos in the United States, with a top selection of games, favorable payout terms, and a solid welcome bonus. Below are the key features that make this site worth playing at:

Games

Though Jackpot City doesn’t have the most extensive selection of games, with a library of just over 500 titles, there’s enough to keep you busy, with slots, classic table games, specialty games, video poker, and of course, progressive jackpot slots.

Slots 

The Jackpot City Casino games lobby is packed with games from studios like IGT and Games Global, with around 400 slots covering different styles and themes. Among these, there’s a brilliant collection of classic, Vegas-style games with simple gameplay mechanics and lots of winning potential. We’re also impressed that Jackpot City adds the latest games to its ‘new releases’ tab every month.

If you’re new to Jackpot City Casino, here are the top five slot games to play today: 

Casino and table games 

At the time of writing, Jackpot City Casino offers 20 table games. These include RNG variants of poker, blackjack, baccarat, and roulette, with low and high limits available to suit your preferences. RNG table games are ideal if you want to play at your own pace and don’t want to sit in front of a live dealer. Below are the top table game titles to try at Jackpot City Casino today: 

• Game King video poker
• European Roulette
• Jacks or Better Double Up Poker
• Classic Blackjack
• Roulette First Person
• Baccarat Professional Series

Live casino 

The Jackpot City live casino is tailored to table game fans, with immersive variants of all the classics currently available. There are live games from Evolution Gaming, Ezugi, and Pragmatic Play, with blackjack, roulette, and baccarat available. However, the absence of game show titles might disappoint some players. Here are the top live dealer games to play right now: 

• Live Blackjack
• Lightning Roulette
• Infinite Blackjack
• Live Speed Baccarat
• Ultimate Texas Hold 'em
• Auto Roulette
• Live Craps

Sportsbook 

Jackpot City Casino doesn’t currently offer a sportsbook to players in Pennsylvania and New Jersey, but numerous other sports betting sites are available in both states. Check out the best U.S. sportsbooks to bet on the NFL, NBA, MLB, and other major sports leagues today.

Mobile experience

One of our favorite things about Jackpot City is the quality of its mobile app. The mobile experience is top-rate, with a highly polished native app for iOS and Android users and 500+ HTML5 games you can play on the go. 

If you don’t want to download the app, you can sign into your Jackpot City account on any mobile browser, but Safari and Google Chrome tend to work best. The modern platform runs smoothly on any smartphone or tablet.

Jackpot City Casino mobile app

The Jackpot City Casino app is highly rated by iOS and Android users, scoring 4.7/5 (from 2K reviews) and 4.5/5 (from 887 reviews) on each platform.

When we tested the app for this review, we found it to be exceptionally well designed, free from lags, and it was easy to find what we were looking for. Though the layout is slightly different from desktop, the mobile search tab improves functionality and makes it simple to locate the games you want to play.

We also found it stress-free to access the promotions and payment pages, with deposits processed instantly via the app. Depositing via the Jackpot City app with Apple Pay is recommended, as it delivers an instant deposit with the click of a button.

Jackpot City Casino iOS rating: 4.7/5 ??

Jackpot City Casino Android rating: 4.5/5 ??

Security and license

Jackpot City Casino uses 256-bit encryption to protect your personal and financial information, and eCOGRA independently audits the games on the site to ensure fairness and transparency.

In the United States, Jackpot City operates under the following licenses:

• New Jersey Division of Gaming Enforcement
• Pennsylvania Gaming Control Board

Customer support

The quality of customer support during our Jackpot City Casino review had some room for improvement. Though not a massive cause for concern, we would like to see better response times and other methods for getting in touch. 

For instance, a response to one of our emails took nearly 48 hours — significantly longer than the instant support we’ve received at other casinos via live chat.

The live chat feature at Jackpot City is a bot, but you can be directed to a human agent after submitting your issue and answering a few questions. 

• Live chat: Available 12-8 p.m. (24/7 via bot) 
• Email: No, contact via 'Submit a request' form
• Phone: 888-842-4312, available 12-6 p.m.
• Supported languages: English
• X (Twitter): @jackpotcityusa

Summary

Overall, we view Jackpot City as a top-rated casino for players in New Jersey and Pennsylvania. The selection of 500+ games is more than enough for most players, with iconic slots from IGT, Games Global, and NetEnt to keep you busy.

The welcome offers are decent, though the PA promotion is more attractive than the NJ offer, giving you access to a 100% match rather than a 50% deposit match.

One of Jackpot City's star features is the excellent mobile casino, though we feel that its customer support has room for improvement, with relatively slow response times and limited contact methods. 

In the main, Jackpot City is a great place to play if you're based in NJ or PA — sign up today to unlock a welcome bonus of up to $1,000 and play your favorite slots.