Golden Hearts Games Review

Pros and cons

Over 1.4 million charities to choose from

GC and SC included in welcome bonus

Payments available via Apple Pay and Google Pay

No-purchase welcome offer could be larger

Limited slot game selection

No dedicated app

Bonuses and promotions

Welcome bonus

Golden Hearts Games is a charitable online casino, and no purchase is necessary in order to play games with this operator. When we signed up to write our Golden Hearts Games review, we used the Golden Hearts promo code 'COVERSBONUS' and received a chunky welcome offer of 250,000 Gold Coins plus 500 free Sweeps Coins.

These GC and SC are usable across bingo, slot, table, and instant win games. Like traditional sweepstakes casino sites, there is also the option to purchase additional GC in order to boost your bankroll. Remember, Golden Hearts Games will donate two percent of any package purchase price to your chosen charity.

First-purchase bonus

At the time of writing, new players at Golden Hearts Games can get a 6,250 SC first-purchase bonus. This means if you purchase a $10 Gold Coin package, you'll get 650,000 GC plus an extra 6,250 SC for free! GC package prices start at $5, and the more you spend on your coin purchase, the less expensive the coins are per unit.

Gold Coin package prices can vary due to promotions and special offers, while not every GC package includes free promotional Sweeps Coins.

Standard purchase offers

Promotions

Golden Hearts Games runs weekly promotions sent to players via email. You can also spin the daily bonus wheel every 24 hours, which provides the chance to win up to 2,500 Sweeps Coins at no cost.

We gave it a try while writing our Golden Hearts Games review and ended up with a few hundred extra redeemable coins.

Refer-a-Friend

Another promotion is 'Refer-a-Friend,' where you receive 5,000 free Sweeps Coins for every friend you recommend, credited to you when they make their first purchase of at least $10. There is no limit to the number of referrals you can make.

Banking

It’s always essential to ensure that payments at an online casino are secure, and we were pleased to see that all of the methods are safe and powered by Stripe. You can only use your credit card or Apple Pay, which keeps things simple.

Purchase Playable Coins 

While Golden Hearts Games doesn’t have many different payment options, they take payment by credit card, including Visa, Mastercard, American Express, and Discover. 

You can also pay via Apple Pay if you're using a mobile device. All your purchases/donations should be processed instantly, and you will be given the option to donate an additional $0.60 to cover credit card fees on the operator's side.

Deposit Method	Fee	Process Time
	Free	instant	$10
	Free	instant	$10
	Free	instant	$10
	Free	instant	$10
	Free	instant	$10

More Options

Fewer Options

Redeeming cash prizes

You can redeem winnings via PayPal, bank transfer, or paper check, but the methods available to you may depend on the amount you’re redeeming. The processing times also vary, with PayPal being the quickest.

Covers Tip: 500 Sweeps Coins holds a value of $1, and you must have at least 25,000 SC (value of $50) in your balance to request any withdrawal.

There are minimum redemption amounts for each of the four different payouts options. If you wish to exchange your SC for a digital gift card from Golden Hearts Games' partner Prizeout, you must have at least 25,0000 SC in your account. There are no fees involved in this redemption method, and in some cases there may also be bonus value (e.g., a $54 gift card for only $50 in SC). 

If you want to redeem your SC via PayPal, ACH direct deposit, or paper check, the minimum redemption amount is 50,000 SC (redemption value of $100).

PayPal usually takes 1 to 2 days for payment, gift cards are sent in 2 days, Bank ACH (direct deposit) in 5 days, and U.S. mail usually takes 10 business days.

Withdrawal Method	Fee	Process Time
	Free / $0.50*	1-2 Banking Days	$1
	Free / $0.50*	5 Banking Days	$1
	Free / $1.75*	10 Banking Days	$3

Casino-style games

Unlike most other social casinos, Golden Hearts Games started life as a bingo site, and bingo is still a featured game. There’s only one bingo room, but games run every 10 minutes around the clock, ensuring you never have to wait long to participate.

If it’s your first time playing bingo, there are step-by-step instructions to educate you on the rules. Bingo games award a range of different coin payouts, with the big Mega Jackpot game occuring nightly at 10 PM U.S. Eastern Time. Players can buy up to 100 bingo cards in a game, with each card costing 15 coins. 

Slots

There are around 200 slot games available at Golden Hearts, with more being added all the time. The slots are a great way to have a little fun between bingo games and stay entertained.

Table games

If you love your casino classics, you can choose from a few fun options with jackpots and real cash prizes of up to $2,500. Golden Hearts Games doesn't have many table games yet, but we're told more are in the works.  Today you can play:

• Old School Blackjack
• Jacks or Better Video Poker

Standard play and promotional play

At Golden Hearts Games, you buy Gold Coins packages to boost your bankroll. The operator will then donate two percent of the purchase cost to a charity of your choice. You can win more GC by wagering GC and playing games. 

When you buy GC packages, you will also receive a certain amount of Sweepstakes Coins for free too. You can win more SC by playing games with SC, and these coins can eventually be redeemed for cash prizes or gift cards.

Golden Hearts Games also offers a Free Daily Bonus Wheel where players can win more GC and SC.

Mobile experience

The design of Golden Hearts Games is perfect for your mobile device; this is evident from how the games display on a desktop. The platform is much more optimized for phones and tablets. There is currently no app available, but you can play using a standard browser — Safari or Chrome — on your iOS or Android device.

You will need to use an iPhone 6 or later, with iOS 15.2 or newer, to play the mobile games. Older Android devices should be able to run the games but might be more prone to crashing.

Security and license

Golden Hearts Games is not a traditional real money online casino, as no purchase is necessary to get started. GHG therefore does not require a license from a gambling authority as other casinos do, apart from in Michigan. That said, encryption technology ensures that your funds and personal data are stored safely and transmitted securely.

It is crucial to guarantee that donations reach your favorite charities, so Golden Hearts Games works with a trusted partner called the Givinga Foundation to help facilitate the charitable transactions.

Customer service

Golden Hearts Games does not have a live chat option or phone support. The best way to contact Golden Hearts Games is by logging a support ticket directly within the “Contact Support” section. They also have a Zendesk-powered bot that can direct your query and assist you in leaving a message. We found the customer service team accommodating, and users can expect a response via email within a few hours. Alternatively, GHG is active on social media, so feel free to contact their team via Twitter.

• Live chat: Not available
• Email: support@goldenheartsgames.com
• Phone: Not available
• Supported languages: EN
• Twitter: @GoldHeartsGames

Summary

The whole concept of Golden Hearts Games is distinctive. While social casinos tend to provide hours of fun in the form of their digital games, this is a company that supports a good cause simultaneously. Golden Hearts Games has distributed funds to over 70,000 nonprofits with digital promotional games supporting charitable fundraising. While the game selection could improve, we recommend this social casino to all bingo fans and even slots players looking to support their favorite local and national causes.

Quick facts